top of page

Shipping Policy

Tonight Shipping Policy

Last Updated: April 2, 2025

Thank you for shopping with Tonight! This Shipping Policy outlines how we process and deliver your orders. We aim to ensure a smooth and reliable shipping experience for all our customers, whether you’re in Hong Kong or anywhere else in the world. If you have any questions, feel free to contact us at tonight69xes@gmail.com.
 

1. Shipping Destinations

We ship to:

  • Hong Kong: Our primary market.

  • Worldwide: Most countries and regions globally (subject to availability and local regulations).

Note: Some remote areas or countries with specific import restrictions may not be eligible for shipping. We’ll notify you if your location cannot be served.
 

2. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days after payment is confirmed.

  • Business Days: Monday to Friday, excluding Hong Kong public holidays.

  • Once your order is processed, you’ll receive a confirmation email with tracking details (if available).
     

3. Shipping Methods and Delivery Time

  • Hong Kong:

    • Method: Local courier or postal service.

    • Estimated Delivery: 1-3 business days after processing.

  • International:

    • Method: Standard international shipping (via partnered logistics providers).

    • Estimated Delivery: 7-21 business days, depending on your location and customs clearance.

  • Note: Delivery times are estimates and may vary due to factors like weather, holidays, or customs delays.
     

4. Shipping Costs

  • Hong Kong: Flat rate or free shipping (depending on order value—please specify if applicable).

  • International: Shipping fees are calculated at checkout based on weight, destination, and shipping method.

  • All costs will be clearly displayed before you complete your purchase.
     

5. Tracking Your Order

  • Where available, we provide tracking numbers via email once your order ships.

  • You can track your package through the logistics provider’s website using the provided tracking link.
     

6. Lost or Delayed Shipments

  • Hong Kong: If your order doesn’t arrive within 5 business days after shipping, contact us.

  • International: If your order doesn’t arrive within 30 business days, please reach out.

  • We’ll work with our logistics partners to resolve the issue or offer a solution (e.g., refund or reshipment, subject to investigation).

​

7. Damaged or Incorrect Items

  • If your order arrives damaged or contains incorrect items, please contact us within 7 days of delivery at tonight69xes@gmail.com with your order number and photos of the issue.

  • We’ll arrange a replacement or refund as appropriate.

​

8. Customs and Import Duties

  • For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations.

  • These charges are the responsibility of the customer and are not included in our shipping fees.

​

9. Contact Us

For any shipping-related inquiries, please reach out to:

bottom of page